You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name." The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.
That comfortable relationship can extend to professionals you deal with, too. Think of your accountant, your dentist, your doctor. Most people try to stick with the same person or firm in those businesses. They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record.
Ideally, you should have that same relationship with your automotive service facility, like your friends here at Tuffy Bonita Springs. You may have tried several facilities over the years until you found one that did good work at a reasonable price. The longer your relationship with your service facility, the better the people there understand your wants and needs.
And you trust them to only perform repairs you really need and not try to sell you parts and services you don't.
For most of us, it's a great feeling when you walk in the door and you're greeted with a smile. That goes for us at Tuffy Bonita Springs as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Tuffy Bonita Springs, we appreciate your loyalty as a customer. Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.
Tuffy Bonita Springs
27790 S. Tamiami Trail
Bonita Springs, Florida 34134
September 24, 2023
Automatic transmissions rule. The old days of shifting your own gears are a thing of the past for most drivers. But automatic transmission trouble can be a big inconvenience for any driver if it comes at the wrong time in the wrong place. Here are some signs to look out for that may mean you ar... More
September 17, 2023
Tires do a lot of work for Bonita Springs drivers. They transfer engine power and braking forces to the road; they handle steering control; and they cushion all those bumps and jolts while driving around Bonita Springs. They also support the entire weight of the vehicle, including you and your p... More
September 10, 2023
One Bonita Springs automotive service issue that doesn't get much attention is driveline service. Drivelines don't get talked about very much around Bonita Springs, but they're very important. First let's define what the driveline is:Taking a small step back, the power plant is comprised of the e... More